FAQ

Is a gratuity is included in the price?

Yes, a gratuity is included. However, if you would like to personally thank your chauffeur for careful driving, vehicle cleanliness and excellent service, you can always add an extra gratuity. You will make his/her day!

Do you offer discount?

Yes, we offer a 10% discount when you book
your reservation online trough our website: www.ezridescarservice.com
The promo code: 10%

Is there a waiting time fee?

There is no waiting time fees for the first 15 minutes after your scheduled pickup. However, a $1.50 fee is charged per minute afterwards.

Do waiting time fees apply to airport pickups?

Our waiting time fee policy accommodates the uncertainty of airport arrival times.

  • For International flights, we give a one hour grace period from the time the plane gets to the gate.
  • For Domestic flights, this is reduced to 30 minutes.
  • Private flights are subject to the standard 15 minutes grace period.